BartoliniST08'

BibTeX

@inproceedings{DBLP:conf/dsom/BartoliniST08,
  author    = {Claudio Bartolini and
               Cesare Stefanelli and
               Mauro Tortonesi},
  title     = {SYMIAN: A Simulation Tool for the Optimization of the IT
               Incident Management Process},
  booktitle = {DSOM},
  year      = {2008},
  pages     = {83-94},
  ee        = {http://dx.doi.org/10.1007/978-3-540-87353-2_7},
  crossref  = {DBLP:conf/dsom/2008},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/dsom/2008,
  editor    = {Filip De Turck and
               Wolfgang Kellerer and
               George Kormentzas},
  title     = {Managing Large-Scale Service Deployment, 19th IFIP/IEEE
               International Workshop on Distributed Systems: Operations
               and Management, DSOM 2008, Samos Island, Greece, September
               22-26, 2008. Proceedings},
  booktitle = {DSOM},
  publisher = {Springer},
  series    = {Lecture Notes in Computer Science},
  volume    = {5273},
  year      = {2008},
  isbn      = {978-3-540-85999-4},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}