<?xml version="1.0"?>
<dblp>
<inproceedings key="conf/dgo/KlievinkJPF08" mdate="2008-05-20">
<author>Bram Klievink</author>
<author>Marijn Janssen</author>
<author>Willem Pieterson</author>
<author>Erwin Fielt</author>
<title>Multi-channel management strategy and coordination: the next hurdle in customer-orientation.</title>
<pages>385-386</pages>
<year>2008</year>
<booktitle>DG.O</booktitle>
<ee>http://doi.acm.org/10.1145/1367832.1367905</ee>
<crossref>conf/dgo/2008</crossref>
<url>db/conf/dgo/dgo2008.html#KlievinkJPF08</url>
</inproceedings>
</dblp>
