BibTeX record conf/dgo/JukVLA21

download as .bib file

@inproceedings{DBLP:conf/dgo/JukVLA21,
  author       = {Yohanna Juk and
                  Daniel Valotto and
                  Beatriz B. B. Lanza and
                  Thiago Jose Tavares Avila},
  editor       = {Jooho Lee and
                  Gabriela Viale Pereira and
                  Sungsoo Hwang},
  title        = {An Overview of On-Site Contact Centers in Subnational Governments
                  in Brazil},
  booktitle    = {DG.O'21: The 22nd Annual International Conference on Digital Government
                  Research, Omaha, NE, USA, June 9-11, 2021},
  pages        = {363--375},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3463677.3463697},
  doi          = {10.1145/3463677.3463697},
  timestamp    = {Tue, 18 Jan 2022 17:18:38 +0100},
  biburl       = {https://dblp.org/rec/conf/dgo/JukVLA21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.