Tomasz Janowski Adegboyega K. Ojo Elsa Estevez Rapid development of electronic public services: software infrastructure and software process. 294-295 2007 conf/dgo/2007 DG.O http://doi.acm.org/10.1145/1248460.1248526 db/conf/dgo/dgo2007.html#JanowskiOE07a