Maria Angela Biasiotti Roberta Nannucci Converting online public legal information into knowledge: "ABC del Diritto" an Italian e-Government citizen-oriented service. 62-66 2006 conf/dgo/2006 DG.O http://doi.acm.org/10.1145/1146598.1146621 db/conf/dgo/dgo2006.html#BiasiottiN06