BibTeX record conf/csoc/BarretoPS18

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@inproceedings{DBLP:conf/csoc/BarretoPS18,
  author       = {Tatyana Bel{\'{e}}m de Oliveira Barreto and
                  Pl{\'{a}}cido Rog{\'{e}}rio Pinheiro and
                  Carolina Ferreira Gomes Silva},
  editor       = {Radek Silhavy},
  title        = {The Multicriteria Model Support to Decision in the Evaluation of Service
                  Quality in Customer Service},
  booktitle    = {Software Engineering and Algorithms in Intelligent Systems - Proceedings
                  of 7th Computer Science On-line Conference 2018, Volume 1},
  series       = {Advances in Intelligent Systems and Computing},
  volume       = {763},
  pages        = {158--167},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-319-91186-1\_17},
  doi          = {10.1007/978-3-319-91186-1\_17},
  timestamp    = {Tue, 31 Jul 2018 17:45:46 +0200},
  biburl       = {https://dblp.org/rec/conf/csoc/BarretoPS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}