Ann Brady Marika Seigel Thomas Vosecky Charles Wallace Addressing Communication Issues in Software Development: A Case Study Approach. 301-308 2007 conf/csee/2007 CSEE&T http://doi.ieeecomputersociety.org/10.1109/CSEET.2007.9 db/conf/csee/csee2007.html#BradySVW07