Gloria Mark Mossaab Bagdouri Leysia Palen James H. Martin Ban Al-Ani Kenneth Mark Anderson Blogs as a collective war diary. 37-46 2012 CSCW http://doi.acm.org/10.1145/2145204.2145215 conf/cscw/2012c db/conf/cscw/cscw2012c.html#MarkBPMAA12