Dan Gruen Steven L. Rohall Suzanne O. Minassian Bernard Kerr Paul Moody Bob Stachel Martin Wattenberg Eric Wilcox Lessons from the reMail prototypes. 152-161 2004 conf/cscw/2004 CSCW http://doi.acm.org/10.1145/1031607.1031634 db/conf/cscw/cscw2004.html#GruenRMKMSWW04