BarrettKMHTP04'

@inproceedings{DBLP:conf/cscw/BarrettKMHTP04,
  author    = {Rob Barrett and
               Eser Kandogan and
               Paul P. Maglio and
               Eben M. Haber and
               Leila Takayama and
               Madhu Prabaker},
  title     = {Field studies of computer system administrators: analysis
               of system management tools and practices},
  booktitle = {CSCW},
  year      = {2004},
  pages     = {388-395},
  ee        = {http://doi.acm.org/10.1145/1031607.1031672},
  crossref  = {DBLP:conf/cscw/2004},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/cscw/2004,
  editor    = {James D. Herbsleb and
               Gary M. Olson},
  title     = {Proceedings of the 2004 ACM Conference on Computer Supported
               Cooperative Work, CSCW 2004, Chicago, Illinois, USA, November
               6-10, 2004},
  booktitle = {CSCW},
  publisher = {ACM},
  year      = {2004},
  isbn      = {1-58113-810-5},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}