Carlos Juiz Ramón Puigjaner Queueing Analysis of Pools in Soft Real-Time Systems. 56-70 http://springerlink.metapress.com/openurl.asp?genre=article&issn=0302-9743&volume=1786&spage=0056 2000 conf/cpe/2000 Computer Performance Evaluation / TOOLS db/conf/cpe/cpe2000.html#JuizP00