@inproceedings{DBLP:conf/cp/CanonBB05,
author = {Cyril Canon and
Jean-Charles Billaut and
Jean-Louis Bouquard},
title = {Dimensioning an Inbound Call Center Using Constraint Programming},
booktitle = {CP},
year = {2005},
pages = {841},
ee = {http://dx.doi.org/10.1007/11564751_79},
crossref = {DBLP:conf/cp/2005},
bibsource = {DBLP, http://dblp.uni-trier.de}
}
@proceedings{DBLP:conf/cp/2005,
editor = {Peter van Beek},
title = {Principles and Practice of Constraint Programming - CP 2005,
11th International Conference, CP 2005, Sitges, Spain, October
1-5, 2005, Proceedings},
booktitle = {CP},
publisher = {Springer},
series = {Lecture Notes in Computer Science},
volume = {3709},
year = {2005},
isbn = {3-540-29238-1},
bibsource = {DBLP, http://dblp.uni-trier.de}
}
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