Enzo Colombo Chiara Francalanci Barbara Pernici Modeling Coordination and Control in Cross-Organizational Workflows. 91-106 2002 conf/coopis/2002 CoopIS/DOA/ODBASE http://link.springer.de/link/service/series/0558/bibs/2519/25190091.htm db/conf/coopis/coopis2002.html#ColomboFP02