BibTeX record conf/compsystech/Kostadinov13

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@inproceedings{DBLP:conf/compsystech/Kostadinov13,
  author       = {Nikolay Kostadinov},
  editor       = {Boris Rachev and
                  Angel Smrikarov},
  title        = {Modelling of an automatic call distributor in a multi-site call centre},
  booktitle    = {Computer Systems and Technologies, CompSysTech '13, Ruse, Bulgaria,
                  June 28-29, 2013},
  pages        = {224--230},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2516775.2516801},
  doi          = {10.1145/2516775.2516801},
  timestamp    = {Tue, 06 Nov 2018 16:58:30 +0100},
  biburl       = {https://dblp.org/rec/conf/compsystech/Kostadinov13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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