BigusCDKMNPPSTW09'

@inproceedings{DBLP:conf/comad/BigusCDKMNPPSTW09,
  author    = {Joseph P. Bigus and
               Upendra Chitnis and
               Prasad M. Deshpande and
               Ramakrishnan Kannan and
               Mukesh K. Mohania and
               Sumit Negi and
               Deepak P and
               Edwin P. D. Pednault and
               Soujanya Soni and
               Bipen K. Telkar and
               Brian F. White},
  title     = {CRM Analytics Framework},
  booktitle = {COMAD},
  year      = {2009},
  ee        = {http://www.cse.iitb.ac.in/$\sim$comad/2009/proceedings/R2_2.pdf},
  crossref  = {DBLP:conf/comad/2009},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/comad/2009,
  editor    = {Sanjay Chawla and
               Kamalakar Karlapalem and
               Vikram Pudi},
  title     = {Proceedings of the 15th International Conference on Management
               of Data, December 9-12, 2009, International School of Information
               Management, Mysore, India},
  booktitle = {COMOD},
  publisher = {Computer Society of India},
  year      = {2009},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}