<?xml version="1.0"?>
<dblp>
<inproceedings key="conf/cikm/MishneCHRS05" mdate="2006-02-10">
<author>Gilad Mishne</author>
<author>David Carmel</author>
<author>Ron Hoory</author>
<author>Alexey Roytman</author>
<author>Aya Soffer</author>
<title>Automatic analysis of call-center conversations.</title>
<pages>453-459</pages>
<year>2005</year>
<crossref>conf/cikm/2005</crossref>
<booktitle>CIKM</booktitle>
<ee>http://doi.acm.org/10.1145/1099554.1099684</ee>
<url>db/conf/cikm/cikm2005.html#MishneCHRS05</url>
</inproceedings>
</dblp>
