Pooya Jaferian David Botta Fahimeh Raja Kirstie Hawkey Konstantin Beznosov Guidelines for designing IT security management tools. 7 2008 CHIMIT http://doi.acm.org/10.1145/1477973.1477983 conf/chimit/2008 db/conf/chimit/chimit2008.html#JaferianBRHB08