User-created forms as an effective method of human-agent communication.

John Zimmerman Kathryn Rivard Ian Hargraves Anthony Tomasic Ken Mohnkern User-created forms as an effective method of human-agent communication. 1869-1878 2009 CHI http://doi.acm.org/10.1145/1518701.1518988 conf/chi/2009 db/conf/chi/chi2009.html#ZimmermanRHTM09