How it works: a field study of non-technical users interacting with an intelligent system.

Joe Tullio Anind K. Dey Jason Chalecki James Fogarty How it works: a field study of non-technical users interacting with an intelligent system. 31-40 2007 conf/chi/2007 CHI http://doi.acm.org/10.1145/1240624.1240630 db/conf/chi/chi2007.html#TullioDCF07