I'm sorry, Dave: i'm afraid i won't do that: social aspects of human-agent conflict.

Leila Takayama Victoria Groom Clifford Nass I'm sorry, Dave: i'm afraid i won't do that: social aspects of human-agent conflict. 2099-2108 2009 CHI http://doi.acm.org/10.1145/1518701.1519021 conf/chi/2009 db/conf/chi/chi2009.html#TakayamaGN09