Brad A. Myers Margaret M. Burnett Susan Wiedenbeck Andrew Jensen Ko Mary Beth Rosson End user software engineering: CHI: 2009 special interest group meeting. 2731-2734 2009 CHI Extended Abstracts http://doi.acm.org/10.1145/1520340.1520393 conf/chi/2009a db/conf/chi/chi2009a.html#MyersBWKR09