Marcus97'

@inproceedings{DBLP:conf/chi/Marcus97,
  author    = {Aaron Marcus},
  title     = {Metaphor Design in User Interfaces: How to Manage Expectation,
               Surprise, Comprehension, and Delight Effectively},
  booktitle = {CHI Extended Abstracts},
  year      = {1997},
  pages     = {172-173},
  ee        = {http://doi.acm.org/10.1145/1120212.1120328},
  crossref  = {DBLP:conf/chi/1997ea},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/chi/1997ea,
  editor    = {Alan Edwards and
               Steven Pemberton},
  title     = {Human Factors in Computing Systems, CHI '97: Looking to
               the Future, Extended Abstracts, Atlanta, Georgia, USA, March
               22-27, 1997},
  booktitle = {CHI Extended Abstracts},
  publisher = {ACM},
  year      = {1997},
  isbn      = {0-89791-926-2},
  ee        = {http://dl.acm.org/citation.cfm?id=1120212},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}