<?xml version="1.0"?>
<dblp>
<inproceedings key="conf/chi/KeijzersOL09" mdate="2009-04-14">
<author>Jeroen Keijzers</author>
<author>Elke den Ouden</author>
<author>Yuan Lu</author>
<title>Understanding consumer perception of technological product failures: an attributional approach.</title>
<pages>4057-4062</pages>
<year>2009</year>
<booktitle>CHI Extended Abstracts</booktitle>
<ee>http://doi.acm.org/10.1145/1520340.1520617</ee>
<crossref>conf/chi/2009a</crossref>
<url>db/conf/chi/chi2009a.html#KeijzersOL09</url>
</inproceedings>
</dblp>
