Olaf Frandsen-Thorlacius Kasper Hornbæk Morten Hertzum Torkil Clemmensen Non-universal usability?: a survey of how usability is understood by Chinese and Danish users. 41-50 2009 CHI http://doi.acm.org/10.1145/1518701.1518708 conf/chi/2009 db/conf/chi/chi2009.html#Frandsen-ThorlaciusHHC09