Paul Dourish Gillian R. Hayes Lilly Irani Charlotte P. Lee Silvia Lindtner Bonnie A. Nardi Donald J. Patterson Bill Tomlinson Informatics at UC Irvine. 3651-3656 2008 CHI Extended Abstracts http://doi.acm.org/10.1145/1358628.1358907 conf/chi/2008a db/conf/chi/chi2008a.html#DourishHILLNPT08