BouchKB00'

BibTeX

@inproceedings{DBLP:conf/chi/BouchKB00,
  author    = {Anna Bouch and
               Allan Kuchinsky and
               Nina T. Bhatti},
  title     = {Quality is in the eye of the beholder: meeting users' requirements
               for Internet quality of service},
  booktitle = {CHI},
  year      = {2000},
  pages     = {297-304},
  ee        = {http://doi.acm.org/10.1145/332040.332447},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}