Tamara Adlin John Pruitt Kim Goodwin Colin Hynes Karen McGrane Aviva Rosenstein Michael J. Muller Putting personas to work. 13-16 2006 conf/chi/2006a CHI Extended Abstracts http://doi.acm.org/10.1145/1125451.1125456 db/conf/chi/chi2006a.html#AdlinPGHMRM06