BibTeX record: conf/chi/AckermanP96

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@inproceedings{DBLP:conf/chi/AckermanP96,
  author    = {Mark S. Ackerman and
               Leysia Palen},
  title     = {The Zephyr Help Instance: Promoting Ongoing Activity in a {CSCW} System},
  booktitle = {Conference on Human Factors in Computing Systems: Common Ground, {CHI}
               '96, Vancouver, BC, Canada, April 13-18, 1996, Proceedings.},
  pages     = {268--275},
  year      = {1996},
  crossref  = {DBLP:conf/chi/1996},
  url       = {http://doi.acm.org/10.1145/238386.238528},
  doi       = {10.1145/238386.238528},
  timestamp = {Wed, 21 Dec 2011 16:46:39 +0100},
  biburl    = {http://dblp.uni-trier.de/rec/bib/conf/chi/AckermanP96},
  bibsource = {dblp computer science bibliography, http://dblp.org}
}
@proceedings{DBLP:conf/chi/1996,
  editor    = {Bonnie A. Nardi and
               Gerrit C. van der Veer and
               Michael J. Tauber},
  title     = {Conference on Human Factors in Computing Systems: Common Ground, {CHI}
               '96, Vancouver, BC, Canada, April 13-18, 1996, Proceedings},
  publisher = {{ACM}},
  year      = {1996},
  url       = {http://dl.acm.org/citation.cfm?id=238386},
  isbn      = {0-89791-777-4},
  timestamp = {Wed, 21 Dec 2011 16:46:38 +0100},
  biburl    = {http://dblp.uni-trier.de/rec/bib/conf/chi/1996},
  bibsource = {dblp computer science bibliography, http://dblp.org}
}