Designing Web-Based Systems in Social Context: A Goal and Scenario Based Approach.

Lin Liu Eric S. K. Yu Designing Web-Based Systems in Social Context: A Goal and Scenario Based Approach. 37-51 2002 conf/caise/2002 CAiSE http://link.springer.de/link/service/series/0558/bibs/2348/23480037.htm db/conf/caise/caise2002.html#LiuY02