Florian Gottschalk Teun A. C. Wagemakers Monique H. Jansen-Vullers Wil M. P. van der Aalst Marcello La Rosa Configurable Process Models: Experiences from a Municipality Case Study. 486-500 2009 CAiSE http://dx.doi.org/10.1007/978-3-642-02144-2_38 conf/caise/2009 db/conf/caise/caise2009.html#GottschalkWJAR09