Ulrike Becker-Kornstaedt Dirk Hamann Ralf Kempkens Peter Rösch Martin Verlage Richard Webby Jörg Zettel Support for the Process Engineer: The Spearmint Approach to Software Process Definition and Process Guidance. 119-133 1999 conf/caise/1999 CAiSE http://link.springer.de/link/service/series/0558/bibs/1626/16260119.htm db/conf/caise/caise99.html#Becker-KornstaedtHKRVWZ99