AngelidesG03'

@inproceedings{DBLP:conf/caise/AngelidesG03,
  author    = {Marios C. Angelides and
               Gheorghita Ghinea},
  title     = {M-Commerce Perceptual Quality of Service},
  booktitle = {CAiSE Workshops},
  year      = {2003},
  ee        = {http://sunsite.informatik.rwth-aachen.de/Publications/CEUR-WS/Vol-75/files/UMICS_15.pdf},
  crossref  = {DBLP:conf/caise/2003ws},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/caise/2003ws,
  editor    = {Johann Eder and
               Roland Mittermeir and
               Barbara Pernici},
  title     = {The 15th Conference on Advanced Information Systems Engineering
                (CAiSE '03), Klagenfurt/Velden, Austria, 16-20 June, 2003,
               Workshops Proceedings, Information Systems for a Connected
               Society},
  booktitle = {CAiSE Workshops},
  publisher = {CEUR-WS.org},
  series    = {CEUR Workshop Proceedings},
  volume    = {75},
  year      = {2003},
  isbn      = {86-435-0552-8},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}