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BibTeX record conf/bpsc/ChengKBB07
@inproceedings{DBLP:conf/bpsc/ChengKBB07, author = {Isaac K. Cheng and Vikas Krishna and Neil H. Boyette and Joel Bethea}, editor = {Witold Abramowicz and Leszek A. Maciaszek}, title = {Towards and Agile Service System for a Global Call Center}, booktitle = {Business Process and Services Computing: 1st International Working Conference on Business Process and Services Computing, {BPSC} 2007, September 25-26, 2007, Leipzig, Germany}, series = {{LNI}}, volume = {{P-116}}, pages = {125--137}, publisher = {{GI}}, year = {2007}, url = {https://dl.gi.de/handle/20.500.12116/22339}, timestamp = {Tue, 04 Jul 2023 17:44:44 +0200}, biburl = {https://dblp.org/rec/conf/bpsc/ChengKBB07.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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