Schmidt11'

@inproceedings{DBLP:conf/bpm/Schmidt11,
  author    = {Rainer Schmidt},
  title     = {A Framework for the Support of Value Co-creation by Social
               Software},
  booktitle = {Business Process Management Workshops (1)},
  year      = {2011},
  pages     = {242-252},
  ee        = {http://dx.doi.org/10.1007/978-3-642-28108-2_24},
  crossref  = {DBLP:conf/bpm/2011w1},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/bpm/2011w1,
  editor    = {Florian Daniel and
               Kamel Barkaoui and
               Schahram Dustdar},
  title     = {Business Process Management Workshops - BPM 2011 International
               Workshops, Clermont-Ferrand, France, August 29, 2011, Revised
               Selected Papers, Part I},
  booktitle = {Business Process Management Workshops (1)},
  publisher = {Springer},
  series    = {Lecture Notes in Business Information Processing},
  volume    = {99},
  year      = {2012},
  isbn      = {978-3-642-28107-5},
  ee        = {http://dx.doi.org/10.1007/978-3-642-28108-2},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}