Kees M. van Hee Alexander Serebrenik Natalia Sidorova Marc Voorhoeve Jan van der Wal The Price of Coordination in Resource Management. 96-108 2005 conf/bpm/2005 Business Process Management http://dx.doi.org/10.1007/11538394_7 db/conf/bpm/bpm2005.html#HeeSSVW05