default search action
BibTeX record conf/bpm/HanssonAMK21
@inproceedings{DBLP:conf/bpm/HanssonAMK21, author = {Mathias Hansson and Kristin Angel and Felix Mannhardt and Knut Kvale}, editor = {Massimiliano de Leoni and Minseok Song and Maximilian R{\"{o}}glinger}, title = {How Can a Service Provider Utilize Process Mining on Customer Journeys to Gain Actionable Insights for Service Delivery Improvements?}, booktitle = {Proceedings of the Industry Forum at {BPM} 2021 co-located with 19th International Conference on Business Process Management {(BPM} 2021), Rome, Italy, September 6-10, 2021}, series = {{CEUR} Workshop Proceedings}, volume = {3112}, pages = {15--26}, publisher = {CEUR-WS.org}, year = {2021}, url = {https://ceur-ws.org/Vol-3112/paper3.pdf}, timestamp = {Fri, 10 Mar 2023 16:22:55 +0100}, biburl = {https://dblp.org/rec/conf/bpm/HanssonAMK21.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
manage site settings
To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.