DellarocasK00'

BibTeX

@inproceedings{DBLP:conf/bpm/DellarocasK00,
  author    = {Chrysanthos Dellarocas and
               Mark Klein},
  title     = {A Knowledge-Based Approach for Designing Robust Business
               Processes},
  booktitle = {Business Process Management},
  year      = {2000},
  pages     = {50-65},
  ee        = {http://link.springer.de/link/service/series/0558/bibs/1806/18060050.htm},
  crossref  = {DBLP:conf/bpm/2000},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/bpm/2000,
  editor    = {Wil M. P. van der Aalst and
               J{\"o}rg Desel and
               Andreas Oberweis},
  title     = {Business Process Management, Models, Techniques, and Empirical
               Studies},
  booktitle = {Business Process Management},
  publisher = {Springer},
  series    = {Lecture Notes in Computer Science},
  volume    = {1806},
  year      = {2000},
  isbn      = {3-540-67454-3},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}