BibTeX record conf/bpm/BogodistovMS19

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@inproceedings{DBLP:conf/bpm/BogodistovMS19,
  author       = {Yevgen Bogodistov and
                  J{\"{u}}rgen Moormann and
                  Rainer Sibbel},
  editor       = {Thomas T. Hildebrandt and
                  Boudewijn F. van Dongen and
                  Maximilian R{\"{o}}glinger and
                  Jan Mendling},
  title        = {From Openness to Change to Patients' Satisfaction: {A} Business Process
                  Management Approach},
  booktitle    = {Business Process Management Forum - {BPM} Forum 2019, Vienna, Austria,
                  September 1-6, 2019, Proceedings},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {360},
  pages        = {195--210},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-26643-1\_12},
  doi          = {10.1007/978-3-030-26643-1\_12},
  timestamp    = {Sun, 25 Oct 2020 23:01:10 +0100},
  biburl       = {https://dblp.org/rec/conf/bpm/BogodistovMS19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}