Mining Social Networks: Uncovering Interaction Patterns in Business Processes.

Wil M. P. van der Aalst Minseok Song Mining Social Networks: Uncovering Interaction Patterns in Business Processes. 244-260 http://dx.doi.org/10.1007/978-3-540-25970-1_16 2004 conf/bpm/2004 Business Process Management db/conf/bpm/bpm2004.html#AalstS04