Richard Hull Jan Mendling Stefan Tai Business Process Management - 8th International Conference, BPM 2010, Hoboken, NJ, USA, September 13-16, 2010. Proceedings 6336 2010 http://dx.doi.org/10.1007/978-3-642-15618-2 978-3-642-15617-5 BPM Lecture Notes in Computer Science Springer db/conf/bpm/bpm2010.html