BibTeX record conf/bled/OngSC11

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@inproceedings{DBLP:conf/bled/OngSC11,
  author       = {Chin Eang Ong and
                  Pradip Sarkar and
                  Caroline Chan},
  title        = {The Role of Redress in {B2C} E-Business: An Exploratory Study of Consumer
                  Perceptions},
  booktitle    = {24th Bled eConference: eFuture Creating Solutions for the Individual,
                  Organisations and Society, Bled, Slovenia, June 12-15, 2011},
  pages        = {23},
  year         = {2011},
  url          = {http://aisel.aisnet.org/bled2011/23},
  timestamp    = {Sat, 26 Nov 2016 17:47:36 +0100},
  biburl       = {https://dblp.org/rec/conf/bled/OngSC11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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