BibTeX record conf/bis/VianaZRA19

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@inproceedings{DBLP:conf/bis/VianaZRA19,
  author       = {Julio Augusto Nogueira Viana and
                  Maarten van der Zandt and
                  Olaf Reinhold and
                  Rainer Alt},
  editor       = {Witold Abramowicz and
                  Rafael Corchuelo},
  title        = {Social {CRM} Services in Digital Marketing Agencies: {A} Preliminary
                  Study on Service Offerings in Germany},
  booktitle    = {Business Information Systems Workshops - {BIS} 2019 International
                  Workshops, Seville, Spain, June 26-28, 2019, Revised Papers},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {373},
  pages        = {383--395},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-36691-9\_32},
  doi          = {10.1007/978-3-030-36691-9\_32},
  timestamp    = {Fri, 27 Dec 2019 21:21:36 +0100},
  biburl       = {https://dblp.org/rec/conf/bis/VianaZRA19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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