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BibTeX record conf/bis/VianaZRA19
@inproceedings{DBLP:conf/bis/VianaZRA19, author = {Julio Augusto Nogueira Viana and Maarten van der Zandt and Olaf Reinhold and Rainer Alt}, editor = {Witold Abramowicz and Rafael Corchuelo}, title = {Social {CRM} Services in Digital Marketing Agencies: {A} Preliminary Study on Service Offerings in Germany}, booktitle = {Business Information Systems Workshops - {BIS} 2019 International Workshops, Seville, Spain, June 26-28, 2019, Revised Papers}, series = {Lecture Notes in Business Information Processing}, volume = {373}, pages = {383--395}, publisher = {Springer}, year = {2019}, url = {https://doi.org/10.1007/978-3-030-36691-9\_32}, doi = {10.1007/978-3-030-36691-9\_32}, timestamp = {Fri, 27 Dec 2019 21:21:36 +0100}, biburl = {https://dblp.org/rec/conf/bis/VianaZRA19.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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