BibTeX record conf/bis/Szczekocka20

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@inproceedings{DBLP:conf/bis/Szczekocka20,
  author       = {Ewelina Szczekocka},
  editor       = {Witold Abramowicz and
                  Gary Klein},
  title        = {Customer-Focused Churn Prevention with Social {CRM} at Orange Polska
                  {SA} (Research in Progress)},
  booktitle    = {Business Information Systems Workshops - {BIS} 2020 International
                  Workshops, Colorado Springs, CO, USA, June 8-10, 2020, Revised Selected
                  Papers},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {394},
  pages        = {229--236},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-61146-0\_18},
  doi          = {10.1007/978-3-030-61146-0\_18},
  timestamp    = {Sat, 14 Nov 2020 00:56:58 +0100},
  biburl       = {https://dblp.org/rec/conf/bis/Szczekocka20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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