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BibTeX record conf/bigdataconf/Gupta20
@inproceedings{DBLP:conf/bigdataconf/Gupta20, author = {Shubham Gupta}, editor = {Xintao Wu and Chris Jermaine and Li Xiong and Xiaohua Hu and Olivera Kotevska and Siyuan Lu and Weija Xu and Srinivas Aluru and Chengxiang Zhai and Eyhab Al{-}Masri and Zhiyuan Chen and Jeff Saltz}, title = {A Hybrid Machine Learning Framework of Gradient Boosting Decision Tree and Sequence Model for Predicting Escalation in Customer Support}, booktitle = {2020 {IEEE} International Conference on Big Data {(IEEE} BigData 2020), Atlanta, GA, USA, December 10-13, 2020}, pages = {5511--5518}, publisher = {{IEEE}}, year = {2020}, url = {https://doi.org/10.1109/BigData50022.2020.9377831}, doi = {10.1109/BIGDATA50022.2020.9377831}, timestamp = {Mon, 05 Feb 2024 20:29:10 +0100}, biburl = {https://dblp.org/rec/conf/bigdataconf/Gupta20.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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