BibTeX record conf/bigdata/MoazeniA18

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@inproceedings{DBLP:conf/bigdata/MoazeniA18,
  author       = {Somayeh Moazeni and
                  Rodrigo Andrade},
  title        = {A Data-Driven Approach to Predict an Individual Customer's Call Arrival
                  in Multichannel Customer Support Centers},
  booktitle    = {2018 {IEEE} International Congress on Big Data, BigData Congress 2018,
                  San Francisco, CA, USA, July 2-7, 2018},
  pages        = {66--73},
  publisher    = {{IEEE} Computer Society},
  year         = {2018},
  url          = {https://doi.org/10.1109/BigDataCongress.2018.00016},
  doi          = {10.1109/BIGDATACONGRESS.2018.00016},
  timestamp    = {Mon, 15 Jun 2020 17:03:42 +0200},
  biburl       = {https://dblp.org/rec/conf/bigdata/MoazeniA18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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