Galandere-ZileVK02'

@inproceedings{DBLP:conf/balt/Galandere-ZileVK02,
  author    = {Imandra Galandere-Zile and
               Janis Vanags and
               Marite Kirikova},
  title     = {Towards Knowledge Management System for Quality Management:
               Improving Effectivity of Organisations},
  booktitle = {BalticDB{\&}IS},
  year      = {2002},
  pages     = {27-38},
  crossref  = {DBLP:conf/balt/2002-2},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/balt/2002-2,
  editor    = {Hele-Mai Haav and
               Ahto Kalja},
  title     = {Proceedings of the Baltic Conference, BalticDB{\&}IS 2002,
               Volume 2},
  booktitle = {BalticDB{\&}IS},
  publisher = {Institute of Cybernetics at Tallin Technical University},
  year      = {2002},
  isbn      = {9985-894-40-5},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}