Boudewijn F. van Dongen Ana Karla A. de Medeiros H. M. W. Verbeek A. J. M. M. Weijters Wil M. P. van der Aalst The ProM Framework: A New Era in Process Mining Tool Support. 444-454 2005 conf/apn/2005 ICATPN http://dx.doi.org/10.1007/11494744_25 db/conf/apn/icatpn2005.html#DongenMVWA05