A New Framework on Measuring Customer Perceived Value in Service Interface Design.

Chang K. Cho Minjoo Jung Chai-Woo Lee Sangwoo Bahn Myung Hwan Yun A New Framework on Measuring Customer Perceived Value in Service Interface Design. 344-353 2008 APCHI http://dx.doi.org/10.1007/978-3-540-70585-7_39 conf/apchi/2008 db/conf/apchi/apchi2008.html#ChoJLBY08