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BibTeX record conf/amcis/SutantoAR04
@inproceedings{DBLP:conf/amcis/SutantoAR04, author = {Juliana Sutanto and Sameer Agarwal and Krishnamurthy S. Raman}, title = {Does {CRM} System Really Matter?: An Exploratory Study of {CRM} System in the Hotel Industry in Singapore}, booktitle = {10th Americas Conference on Information Systems, {AMCIS} 2004, New York, NY, USA, August 6-8, 2004}, pages = {482}, publisher = {Association for Information Systems}, year = {2004}, url = {http://aisel.aisnet.org/amcis2004/482}, timestamp = {Sat, 07 Jan 2012 16:27:15 +0100}, biburl = {https://dblp.org/rec/conf/amcis/SutantoAR04.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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