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BibTeX record conf/amcis/DousSKB05
@inproceedings{DBLP:conf/amcis/DousSKB05, author = {Malte Dous and Harald Salomann and Lutz M. Kolbe and Walter Brenner}, editor = {Deepak Khazanchi and Ilze Zigurs}, title = {Knowledge Management Capabilities in {CRM:} Making Knowledge For, From, and About Customers Work}, booktitle = {A Conference on a Human Scale. 11th Americas Conference on Information Systems, {AMCIS} 2005, Omaha, Nebraska, USA, August 11-14, 2005}, pages = {33}, publisher = {Association for Information Systems}, year = {2005}, url = {http://aisel.aisnet.org/amcis2005/33}, timestamp = {Wed, 23 Oct 2019 17:34:43 +0200}, biburl = {https://dblp.org/rec/conf/amcis/DousSKB05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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